Nursing homes in Illinois are regulated by the Illinois Department of Public Health. IDPH does inspections known as surveys on an annual basis and in response to complaints made to them. You can contact IDPH to file a complaint about an Illinois nursing home by calling 1-800-252-4343.
IDPH does not have an on-line utility for submitting complaints regarding nursing homes. As a service to the public, we obtained an e-mail address where complaints may be submitted and developed a web site through which relevant information may be submitted. To reach that web site, simply click on the link below:
Regardless of whether IDPH cites a nursing home for substandard care during a survey, poor nursing home care can still be the basis of a civil nursing home abuse lawsuit.